Omni Systems, Inc. |  | Mif2Go User's Guide, Version 55 |  |  |  |  |

> D Technical support for Mif2Go > D.3 How to request help > D.3.5 Send the package to Omni Systems

### D.3.5 Send the package to Omni Systems

Attach the .zip file you created in §D.3.4 Package the problem to the e-mail message you wrote in §D.3.3 Document the problem, and send it to:

support@omsys.com

Generally you will receive a response within one business day; sometimes within an hour. If you have not heard from Omni Systems after one business day, send another e-mail message (without attachments) to inquire.

Zip your files!

Do not send unzipped FrameMaker files to Omni Systems.
Do not send files larger than 1 MB.

> D Technical support for Mif2Go > D.3 How to request help > D.3.5 Send the package to Omni Systems

| Mif2Go User's Guide: D.3.4 Package the problem |  | Mif2Go User's Guide: E DITA <bookmeta> template |