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To: Framers - FrameMaker Discussion List <Framers@xxxxxxxxxxxxxx>, mini-framers <framers@xxxxxxxxx>
Subject: Re: WWP and support
From: Marcus Carr <mrc@xxxxxxxxxxxxxx>
Date: Fri, 13 Aug 1999 10:34:41 +1000
Organization: Allette Systems (Australia) Pty Ltd
References: <B0000097628@stimpy.allette.com.au>
Sender: owner-framers@xxxxxxxxx
Jeremy H. Griffith wrote:
> I could offer a similar analysis for why it is a Real Good Idea to give
> your customers free upgrades over a period of time, a year in our case,
> renewable at low rates (about 25% of original purchase price per year).
> Believe me, you, as a business, will *not* lose by this policy! You
> won't believe how well you will do, by treating your users decently...
> and not all of the rewards are financial. The most important ones,
> IMHO, are not financial at all... but the funding is certainly there
> to make it work, provided, of course, that you have a good product to
> begin with. Which is yet *another* analysis... ;-)
Motherhood statements and lack of disclosure aside, there is very little value in any comparison of business models between companies.
--
Regards,
Marcus Carr email: mrc@allette.com.au
___________________________________________________________________
Allette Systems (Australia) www: http://www.allette.com.au
___________________________________________________________________
"Everything should be made as simple as possible, but not simpler."
- Einstein
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