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Re: Bug when cancelling print to distiller print drive (FM7)

Carla,

There is absolutely nothing in FrameMaker, Acrobat, or
even the PostScript driver that can cause Windows 2000 to
reboot since all that code runs in a protected context.
You might want to check whether you have the latest
Windows 2000 service pack and updates installed on your
system since such a reboot can only be caused by a bug
in a low-level system driver or service.

        - Dov


At 4/11/2003 08:42 AM, Carla Martinek wrote:
>Hi, all.  Just discovered an interesting bug when I
>attempted to cancel a print job in FM:
>
>OS: Win 2000 Professional
>Pent. III machine, 433Mhz
>FM: 7.0p576
>
>Printing short doc (12 pgs) to Distiller print driver,
>cancelled it just as it started to print.  I got an
>instantaneous reboot of my system - no error window,
>no crash file, nothing.
>
>A co-worker has apparently experience the same thing,
>so it's not unique to my machine.
>
>-Carla Martinek
>copper@martinek.us


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